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SERVICE & SUPPORT

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Partner with a provider who values customer relationships as much as you do.


Service Is Everything

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Enterprise level service and support for your small and midsize business
 

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You are in safe hands. We have built service and support teams for some of the largest brands in the world.

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Seamless integration with your business, your customers and your technology

 

We’ll treat your customers the same way you would. Let hammerjack answer their questions, solve their problems and give them a world class customer experience that represents your brand, products and services.

How can we help?

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Product and service tech support 

Trouble shoot and help your customers to navigate your products, around the clock.
 

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Service to sales

Earn customers for life with a world-class service.  Seamless with your business, your customers and your technology

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Live-Chat

Add a human touch to your website and stand out from your competition.
 

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Survey calls and NPS

Understand what you really mean to your customers and identify opportunities to improve and sell.
 

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Complaints resolution

Omni-channel customer success management.  We’ll treat your customers the same way that you would. We operate around the clock so are there when they need us.

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After hours

Never miss a call. We can support your customers 24 hours, 7 days a week, 365 days of the year.
 

 

The choice is yours

 
  LITE SOLUTIONS   If wearing all the hats is slowing you down we can lighten the load, whilst helping you to get ahead, reduce costs and drive new revenue. Make WHY you started your business your core focus.   Learn more

LITE SOLUTIONS

If wearing all the hats is slowing you down we can lighten the load, whilst helping you to get ahead, reduce costs and drive new revenue. Make WHY you started your business your core focus.

Learn more

  YOUR DEDICATED TEAM   Your business is growing, you can’t scale, or you just need to lower the costs of your non-core operational functions? Offshore is a game changer. Establish your capability offshore and standout from your competition.   Learn more

YOUR DEDICATED TEAM

Your business is growing, you can’t scale, or you just need to lower the costs of your non-core operational functions? Offshore is a game changer. Establish your capability offshore and standout from your competition.

Learn more

 
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Want to know more?

 
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SPEAK TO AN EXPERT

We have service models and pricing options to suit your business.