Live Chat adds that human touch to your website and is the quickest and easiest way for potential customers to connect with your business.
Our Live Chat packages are designed to provide friendly, informative customer service and generate sales leads.
Our packages are built around your unique business.
62% of customers are more inclined to purchase products if live chat is available.
63% of customers reported that they are more likely to return to a site that offers live chat.
Live chat reduces the number of live calls. This is better for business since agents can support multiple chats but not multiple calls.
Some businesses report up to a 70% deflection rate in calls after introducing live chat
Customers love live chat
73% of customers are satisfied after using live chat, higher than any other form of customer support such as email, telephone, or social media.
42% of customers selected live chat as their preferred method of receiving customer support, higher than any other support method.
When you engage hammerjack you don’t need to worry about recruitment, cultural training or retention. We have already taken care of that.
Our live chat packages have been developed with small and medium businesses budgets and growth objectives in mind. We know the importance of retaining customers and generating new leads.