WATCH: How to Plan When Outsourcing Offshore

If you don’t have a plan when outsorcing offshore, it could end in disaster.

hammerjack Director and Country Manager Andrew Mault, shares his insights on the importance of developing a plan once you’ve decided to outsource offshore. In this first in a series of videos, Andrew highlights the top 5 points to consider when building an outsourced team overseas:

  • overall objectives

  • identify which tasks & functions to move

  • install checkpoints & milestones

  • clearly state roles & responsibilities

  • set the budget

Andrew has been working in the BPO industry for 14 years and has been in the Philippines for 6 years. His expertise enables business to seamlessly move offshore and to grow their business with outsourcing.

Click on the video below to watch in full detail.

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