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SERVICE & SUPPORT

 
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We treat your customers as if they’re our own.

Let us answer their questions, solve their problems and give them a world-class customer experience that reflects your brand and core values. 

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hammerjack provides:

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Product and service technical support

Round the clock troubleshooting and product navigation for all of your customers.

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Service to sales conversion

First-rate customer service through seamless integration with your people, processes and technologies.

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LiveChat

Improved customer experience through LiveChat capabilities and real-time responsiveness.

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Survey calls and NPS

Understand your customer’s loyalty ranking and identify opportunities for continuous improvement.

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Complaints resolution

Omni-channel, all-hours customer success management.

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Social media management

Rapid response and meaningful customer engagement managed for you across your social media platforms.

 
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All hours CX

Support for your customers 24 hours, 7 days a week, 365 days of the year.

 

Find the Customer Service solution to best suit your business.

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Specialist tasks & functions

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Affordable talent

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Expand your empire

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